Shipping policy
Shipping Policy
Thank you for shopping with Levorae Living. We currently ship orders within the United States.
Shipping Rates
Available shipping options and shipping charges are displayed at checkout based on your shipping address and the items in your order.
Order Processing
Orders are processed after payment has been successfully received.
Most orders are prepared for shipment within 1–3 business days, but processing times may vary depending on the product and fulfillment location. During periods of high order volume, holidays, or circumstances outside our control, processing may take longer.
Estimated Delivery
Most of our products are estimated to arrive within approximately 5–10 business days after shipment. Delivery times are estimates and are not guaranteed.
Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
You can use the tracking information provided to follow your shipment through the carrier's tracking system.
Shipping Delays
While we work with fulfillment and shipping partners to provide reliable delivery, Levorae Living is not responsible for delays caused by shipping carriers, weather, natural events, holidays, incorrect or incomplete shipping information, or other circumstances beyond our control.
If your tracking information has not updated for an extended period or your package appears to be delayed, please contact us at support@levoraeliving.com and we will be happy to assist.
Incorrect Shipping Information
Please carefully review your shipping address before completing your order.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.
Lost or Delivered Packages
If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier. You may also contact the carrier directly.
If you need assistance, contact us at support@levoraeliving.com and provide your order number.
Multiple Items in One Order
Depending on product availability and fulfillment locations, items from the same order may occasionally be shipped separately. If this occurs, you may receive separate tracking information for each shipment.
Contact Us
If you have questions about shipping or your order, please contact us at:
support@levoraeliving.com
Levorae Living